Privacy and policies

Emergencies

This practice does not provide crisis or emergency services, and email is not monitored around the clock. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room.

Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Website privacy

This website does not use advertising trackers and does not sell or share personal information. The site host may collect standard, anonymous server data such as page views and browser type.

Booking and intake take place on Carepatron, a HIPAA-compliant practice management platform. Information you enter there is protected health information and is handled under my Notice of Privacy Practices, which you'll receive before your first session.

Regular email is not encrypted. Please don't send detailed clinical information to therapy@andrealynnpiazza.com; use it for scheduling and general questions. Once you're a client, we'll use the secure Carepatron portal.

Licensure and telehealth

Andrea Lynn Piazza holds full licenses in California (LPCC 17111), Florida (LMHC MH20303), New York (LMHC MH 015953), Massachusetts (LMHC 10003071), Washington (LMHC LH61552222), Alaska (LPC 221954), Colorado (LPC 0020485) and Michigan (LPC 6401224598). Services are provided only to clients who are physically located in one of these states at the time of each session.

Blog posts and other content on this site are for general education. They are not therapy, and reading them does not create a therapist-client relationship.